Refund policy

Refund Policy, Viral Cast Outfitters

Last updated: October 23, 2026

We sell Viral Cast goods only.

Merch is buyable. Hat $38. Ringer $44. Tumbler $36. Valley Pack $99.

Made to order, ships from Grand Junction.

Pre-orders

A pre-order is paid in full at checkout.

• Viral Cast Ice Rod: $164.99 pre-order. No ship date yet. Full refund any time before it ships.
• VCO 7" Fillet Knife, Logo Engraved: $42.99 pre-order. No ship date yet. Full refund any time before it ships.
• VCO Light Spinning Reel (1000): $50.99 pre-order. No ship date yet. Full refund any time before it ships.
• VCO 8-Strand Braided Line, 15 lb, 300 m: $16.99 pre-order. No ship date yet. Full refund any time before it ships.

Changed your mind? Email support@viralcastoutfitters.com any time before your pre-order ships for a full refund to the original payment method.

Waitlist

VCO Spin Rod and VCO Safety Kit are waitlist only. Not for sale, nothing to pay.

Returns

Nothing comes back until it has shipped.

After we ship merch, email support@viralcastoutfitters.com within 30 days of delivery. Include the order number, the reason, and photos if the item is damaged. Do not send a package back until we reply with the Grand Junction return address.

Approved refunds go to the original payment method after we inspect the return. Nothing in this policy limits non-waivable rights under Colorado law.